A receipt is emailed to you a few seconds after submitting your purchase. Prices are shown in US dollars.
Your order will ship within 2-3 days. A FedEx tracking number is emailed to you when the package is sent. Bonus: If you share the love with a review in the app store or online once you start using your new Wind Instrument, send a quick email and we’ll provide a refund to give you free shipping. (Up to $25 for all shipping internationally, within a month after your package arrives).
We deliver to all countries. The rates for different countries are on the panel where you enter your address. Duty-free zones: SailTimer products are made in USA and Canada, so there is no customs duty for deliveries in North America. Under the 2017 CETA free-trade agreement, shipments are also duty-free to Britain (while still in the European Union) and all European countries.
There are two components to this price: the Wind Instrument hardware ($150) and cloud services ($200) for the Wind Instrument (both required). This way, for orders outside North America & EU, any customs duty, tax and fees are only on the package that gets delivered. $150 is the value on the customs documents on the package. Another way we are lowering costs.
We always try to ship with FedEx for speed, and have lower prices than airmail that way because of our volumes. But we have to send by airmail if you use a post box.